Return & Exchange

Last updated July 01, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

Exchange

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Exchange Process

To return an item, contact our customer services team at the following handles to process your return:

Instagram: @embroid_pk
WhatsApp: 0328 0705006
Email: embroidpk@gmail.com

Place the item securely in its original packaging and Product with tags, then mail your return to the address given by our customer sevice team.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refund

Unfortunately, we do not offer refunds on your purchase through our website at the moment.

Questions?

If you have any questions concerning our return policy, please contact us at the details given above or contact us through our site.